News & Events
Accessible Wales presents: Introduction to Disability Awareness
Have you ever asked yourself how much money people with disabilities are failing to spend with your business, because it’s just too difficult? This Accessible Wales course is about knowing how to increase your customer base by being accessible to everyone; and training your staff to give better customer service to everyone. Result: increased profit!
The topics covered include:
- Understanding more about Disability
- How Disability issues have developed over time
- Practical Demonstration of Access & Customer Service issues
- What is the right thing to say at work; to understand is to get it right!
- Appropriate Language & Signage; how not to get it wrong!
- Brief Overview of Disability Discrimination Act 1995
These courses are fun, highly informative and very effective.
Hosted by Richard Jones, founder and Managing Director of Accessible Wales,
the sessions are informal and at times, hilarious!
Date: Monday 23rd June 2008, 10:00am - 3:00pm
Venue: Cynon Valley Museum, Depot Road, Aberdare (Nr Tesco).
Cost: £50 per person (excluding lunch); £500 special rate for 15 delegates
For a small investment of £50 and 5 hours you could increase your customer base by making your business accessible to all. Book your place now!
The course is not disability equality training, however it may form part of a Disability Equality Scheme project.
Bookings need to be made by Friday 20th June 2008.
01685 814252
Email: info@accessible-wales.co.uk